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Crew runs your people, schedules, time, and payroll. Every action becomes operating data that feeds Sundae's decision intelligence — a loop standalone HR or payroll vendors cannot close.
Marcus J. swap requested 2pm shift → Sarah M. · eligible · auto-approved.
UAE WPS export ready · 142 employees · 0 readiness blockers.
WHY CREW SITS IN SUNDAE
Standalone HR vendors see schedules. Standalone analytics tools see POS. Sundae closes the loop — and the moat is the loop.
Owns schedules, hours, payroll. Reports stop at workforce. Margin, demand context, decision quality — not their job.
Every shift, hour, swap, attestation, and payroll cycle is signal. Labor Intelligence reads it. Pulse pages it. Foresight forecasts on it. The whole platform gets sharper.
Same workforce data. Compounding intelligence.
WHAT SHIPS TODAY
Every Crew page is at depth-5 standard or on the rebuild backlog tracked publicly. No demo-only screens.
AI Builder composes the schedule from demand forecast, role mix, and eligibility — then the manager edits the four view modes that matter (overview, by-person, by-shift, by-role). Recurrence, eligibility checks, conflict warnings, public-holiday overlays.
Mobile PWA clock-in with geo-fence and WebAuthn biometric. Break tracking, missed-punch flow, manager approval. Live trust scores feeding Workforce Health.
Provider-neutral calculation engine. Multi-region — United States, Canada, United Kingdom, European Union, GCC. Statutory exports (NACHA, EFT, HMRC RTI, SEPA, WPS) and year-end forms per jurisdiction. AI-explained preview, gratuity accrual, leave encashment, final settlement. Pack-driven, not hardcoded — annual updates are pack edits.
Every stage of the workforce lifecycle in one place. Recruiting, background checks, onboarding, performance reviews, compensation, talent 9-box, internal mobility, referrals, training, skills, attestations, helpdesk with SLAs, disciplinary, anonymous whistleblower, expenses, loans, tip pools, offboarding, gratuity, final settlement.
Crew Coach is your AI partner across the workforce domain — natural-language requests, source-cited answers, recommendations a manager can defend. Decision Replay logs every action: who decided, what changed, what the model said. Audit-ready by default.
No-code builders for approval chains and multi-step workflows. Span-of-control awareness from the org tree. Photo-card org view with reassign + cascade preview.
+ Also included in every Crew deployment
MULTI-REGION PAYROLL
Provider-neutral. Pack-driven. Every statutory rate is a versioned, source-cited rule — not hardcoded — so annual updates are pack edits, not code rewrites.
BYO-payroll? Crew exports clean files and drives partner APIs (Bayzat MEA, Personio EU, Pento UK, Gusto US).
MODULES
Buy what you need. Bundle discount applies automatically when all three are attached.
People, scheduling, HR records.
Clock-in, attendance, variance.
Multi-region calculation engine.
Bundle discount auto-applies when all three modules are attached.
Every Crew employee gets a free Sundae self-service account — view shifts, request time-off, view payslips, clock in. Bottom-up workforce identity, included.
WHO RUNS CREW
Four roles. Four scoped views. One source of truth.
Hire-to-retire in one platform — onboarding, performance, talent, payroll readiness, offboarding — feeding Labor Intelligence in the same breath.
Schedule for demand, not for last week. AI Builder, eligibility-checked assignment, swap marketplace, manager actions queue.
Close payroll without manual exports. Multi-region engine — US, Canada, UK, EU, GCC. Statutory exports and year-end forms built in. AI assist for adjustments and edge cases.
Free Sundae self-service portal. View shift, request time-off, swap, see payslip, attest policies, clock in via mobile PWA with biometric.
ALREADY ON BAYZAT, PERSONIO, OR GUSTO?
Bring your own HR. Sundae's canonical HR domain contract reads from any compliant adapter — and Labor Intelligence still gets 5–10× richer than competitors who only see POS.