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Sundae Core
Same-Shift Operations. Not End-of-Day Reports.
Connected to your POS, labor, inventory, and every system that matters. Core refreshes through the trading day - typically every 2-4 hours, and faster where a source supports it - so you act during the shift, not after the damage is done.
The Same-Shift Intelligence Layer
Built for operators who can't wait for end-of-day reports. Whether you manage 10 locations or 100+, Core gives you the speed to see what's happening now, understand why it matters, and get recommended actions before problems escalate.
Predictive, Not Reactive
Get alerts before problems become expensive. Sundae Coach recommendations for immediate action - not dashboards that update.
Every Location, One View
Unified visibility across all locations. Portfolio-level patterns and location-level detail in a single pane.
Grows With You
From one location to a thousand. The package sets the depth; the location bands set the price as you add sites.
THE COMMAND CENTER
One surface for the whole business.
Pulse, benchmarks, analytics, and AI - the operator's daily home.
WHERE THE MARGIN GOES
Four places profit leaks. Your package decides which ones you close.
Start from the loss, not the licence. Each package covers a different set of the four - Core Performance covers all of them.
Revenue & Profit
Voids, comps, discounts and mispriced items that never show up as a line you can question.
Core covers it with Revenue and profit intelligence, revenue assurance, item-level contribution.
Food & Supply
The gap between what you ordered, what you used and what you sold - waste, variance and vendor price drift.
Core covers it with Inventory and purchasing intelligence, theoretical versus actual usage, supplier movement.
Guest & Market
Covers that never arrive, guests who do not return, and channel margin eaten after commission.
Core covers it with Guest experience and CRM, reservations, delivery economics, marketing attribution, peer benchmarks.
Foresight & Action
Decisions taken late, on last month's numbers, with no way to tell afterwards whether they worked.
Core covers it with Forecasting, scenario modelling and the approve-in-the-loop action layer. An expansion on top of Core.
Included with Core
Pulse: Your Shift Command Center
See anomalies the moment they happen. Coach your team in real time. Confirm results before the shift ends.
Sales & Pace
Intraday sales pacing, KPIs, and hourly trend visualization
Labor Live
Intraday labor pacing, overtime risk tracking, and break compliance
Leakage Monitoring
Real-time void, comp, and discount monitoring per shift
Flow
Throughput bottlenecks, backlog, and kitchen pacing metrics
Menu Intelligence
Item catalog, classification matrix (Stars/Plowhorses/Puzzles/Dogs)
Alerts & Playbooks
Automated response workflows triggered by exceptions
Sundae Coach
Shift-level coaching signals for Sales, Leakage, and Flow
Portfolio Leaderboard
Multi-outlet performance comparison with streak tracking
Wallboard Mode
Full-screen display for kitchen or front-of-house screens
Connect All Your Systems
Core connects across 12 data domains with 200+ vendor integrations.
POS Systems
Oracle MICROS Simphony, Square, Toast, Clover, plus direct database connectors
Labor/Workforce
7shifts, HotSchedules, Deputy
Inventory & Purchasing
MarketMan, Craftable, BinWise
Accounting
QuickBooks, Xero, Sage, FreshBooks
Reservations
OpenTable, Resy, SevenRooms, Tock
Delivery & Marketing
Deliverect, Uber Eats, DoorDash, Meta, Google Ads, Mailchimp
Add Modules for Specialized Intelligence
Deepen Core with focused modules for your specific operational challenges.
Labor Intelligence
Same-shift schedule optimization, predictive labor demand
Inventory Intelligence
Same-shift waste tracking, automated par levels
Purchasing Intelligence
Price movement tracking, vendor comparison
Marketing Intelligence
Same-shift campaign tracking, CAC monitoring
Reservations Intelligence
Same-shift booking patterns, table optimization
Watchtower brings the outside world into Core
Core tells you how you're performing right now. Watchtower tells you what's happening around you. Together, they give you the complete picture - internal operations and external market context in one intelligence layer.
CHOOSE YOUR PACKAGE
Four Core packages
Each package covers a different set of the four areas. Pick the one that matches where your margin is going.
Start here
Core Foundation
The operating baseline
$1,195
first location / month
One place to decide from, over POS, labor, cost and operations, refreshed while the shift is still running.
Then, per additional location
$175 (2-10) / $150 (11-25) / $125 (26-50) / $105 (51-100)
- ✓14,000 AI credits / month
- ✓Covers Revenue & Profit
Best for:
Groups getting off spreadsheets and disconnected dashboards
Most Popular
Core Margin
Depth on cost and leakage
$1,650
first location / month
Theoretical vs. actual usage, waste, shrinkage, voids and comps, and item-level contribution.
Then, per additional location
$245 (2-10) / $210 (11-25) / $175 (26-50) / $145 (51-100)
- ✓16,000 AI credits / month
- ✓Covers Revenue & Profit, Food & Supply
Best for:
Operators whose margin is leaking faster than they can see it
Demand side
Core Growth
Depth on demand
$1,925
first location / month
Guest cohorts and lifetime value, promo attribution by channel, delivery margin after commission.
Then, per additional location
$260 (2-10) / $225 (11-25) / $190 (26-50) / $155 (51-100)
- ✓18,000 AI credits / month
- ✓Covers Revenue & Profit, Guest & Market
Best for:
Groups pushing on repeat revenue and channel mix
Full depth
Core Performance
Multi-brand, multi-region
$2,980
first location / month
Consolidation across brands and regions, cross-module correlation, governed access with audit trails.
Then, per additional location
$409 (2-10) / $348 (11-25) / $290 (26-50) / $236 (51-100)
- ✓24,000 AI credits / month
- ✓Covers all four areas, incl. Foresight & Action
Best for:
Large groups running several brands or several markets
Frequently Asked Questions
How do the four Core packages differ?
They cover different areas, not the same ground at different depths. Foundation is the operating baseline; Margin adds cost and leakage depth; Growth adds guest, promo and channel depth; Performance adds multi-brand and multi-region consolidation with governed access.
Can I move up a package later?
Yes. Your full connected history is preserved and nothing is re-onboarded - you change the depth, not the data.
Is Core worth it at five locations?
Yes. Five locations carry the package anchor and the first band, and get the same coverage a fifty-location group gets. The location bands only start to matter as you add sites.
Can Core handle multiple POS systems?
Yes. Core connects across mixed POS estates, and Core Performance adds consolidation across brands and regions on top.
Can I use Core with Watchtower?
Highly recommended. Core provides internal intelligence, Watchtower adds external market intelligence for complete visibility.
Can I use Core with Modules?
Yes. All 5 specialized modules work with Core to deepen intelligence in specific operational areas.
SEE CORE IN ACTION
Every Core surface, in detail.
Real operator-workspace surfaces from the live product.
Daily Insights
C-SuiteMulti-location
Tomorrow read before it happens - weather, expected lunch and dinner traffic, and nearby competitor activity all fold into one clear recommendation, like staffing an extra front-of-house hand for the lunch window, so you plan the day instead of reacting to it.
Sundae Core →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.
Stop Managing Yesterday's Numbers
See what same-shift operational intelligence looks like against your actual data.