Signal 1 - Pulse
Live shift intelligence
See pacing, labor, leakage, comps, voids, and service exceptions while the shift is still running - not after the weekly recap.
Lunch pacingLIVE
Rev
$14.8K
Labor
28.4%
Pace
+6%
Loading...
The decision-intelligence platform for multi-location operators
See every layer. Act in time.
Sundae connects every layer of the business - revenue, labor, inventory, guests, marketing, and outlet performance - so teams can see what changed and act while it still matters.
Decision Intelligence Platform
Decision Intelligence
for multi-location restaurants
Know what changed, why it changed, and what to do before the shift is over.
Revenue Pace
LiveTuesday, 7:42 PM
Actual today
$5,930/ $18,200
▲ +$106 vs pace
EXPECTED PACE 32%
32.6%
Actual today 32.6%Expected pace 32%
End-of-day projectionPacing model
$18,531▲ $331
Revenue↑+1.8%
$5,930
Covers↑+1.3%
114
Avg Check↑+1%
$52
Labor %↓-1.4
26.6%
SundaeSundae Coach
12 signals todayUPSELL
+$420 / shift
James K. upsell rate is 14% below shift average. Consider pairing with Sarah for the next 2 tables.
Marketing+9% covers
Repeat last Tuesday's happy-hour - it lifted covers 9%.
Serviceguest NPS
Table 12 seated 47 min with no entrée fired - nudge the kitchen.
Decision intelligence
5 min
From signal to action
18
Decisions surfaced today
12
Operating domains unified
6
Intelligence layers, one truth
What we believe
The best decisions happen while the shift is still alive.
Restaurants don’t fail in reports. They slip in moments - a section slows, labor drifts, covers fall behind, a table waits too long. Sundae exists to catch those moments while there’s still time to change the outcome.
7:15 PMCovers falling behind
7:22 PMLabor crossing target
7:31 PMTable wait risk
Then the signal arrives.
Catch the night turning.
The signal arrives while the shift is still yours to change.
Drag through a real service night. The old way, you see the story tomorrow. With Sundae, you see it at 7:15 - with time to act.
Drag to scrub the night
5:00 PMProjected close -4%
vs forecast pace
0%
Covers / hr
70 / 70
Labor
26.0%
ForecastActual
7:15
5 PM7:15Close
Service is on pace. Keep scrubbing toward 7:15.
From the pass to the P&L
The intelligence layer for the restaurant you actually run.
Not another dashboard to check. Sundae reads every shift, cover, and line item - and surfaces the next right move before the moment passes.
Decisions, not dashboards
Every plate, every cover, every shift is a decision. Sundae is in all of them - with you, on the floor.
The work happens on the line, not in a dashboard. Sundae turns the live shift into the next right move - for the person who has to make it.
A signal, a cause, and a next move - while the shift is still live.
See Pulse liveTHE FALSE CHOICE IS OVER
Fast. Right. Affordable. Pick all three.
Getting real restaurant intelligence used to mean a tradeoff - fast to deploy, genuinely good, or affordable enough to justify. Pick two. Sundae was built to deliver all three at once - that's the entire point.
Old rule: pick two
↓ Sundae rule: pick all three
Speed
Deploy in days. Decide in seconds.
Connect your stack fast. Pulse updates through the shift, and Sundae Intelligence answers with sources instead of sending teams back into the report queue.
Days to deployLive Core refreshAnswers in seconds
Quality
Built for restaurants. Governed for decisions.
Sundae ships with 500+ governed restaurant data models, peer-anchored benchmarks, and source-cited AI answers - so teams are not building from a blank BI canvas.
500+ modelsSource-cited AIPeer benchmarks
Cost
Lower cost than rebuilding BI around restaurants.
BI licenses are only the visible cost. The real spend is analysts, integrations, custom models, dashboard upkeep, and delayed decisions. Sundae is restaurant-ready from day one, with Report Lite free to start.
Report Lite freeLess custom BILower analyst load
That's not a tradeoff. That's your operating advantage.
6 LAYERS · ONE TRUTH
Six layers. One truth.
From the live shift to the long-range plan - one stack, six layers that talk to each other.
01 of 6
Pulse
Real-time operations
Live pacing, adaptive targets, server performance, leakage - shift by shift.
Learn more →Live pacing, adaptive targets, server performance, leakage - shift by shift.
02 of 6
Benchmarks
Competitive intelligence
Anonymous peer benchmarks across 30+ metrics. Know where you stand.
Learn more →Anonymous peer benchmarks across 30+ metrics. Know where you stand.
03 of 6
Watchtower
Market intelligence
Competitors, weather, events - before they hit your numbers.
Learn more →Competitors, weather, events - before they hit your numbers.
04 of 6
Insights
12 analytics modules
Revenue, labor, inventory, marketing, delivery - each with AI recommendations.
Learn more →Revenue, labor, inventory, marketing, delivery - each with AI recommendations.
05 of 6
Sundae Intelligence
Conversational AI
Ask your data anything - source-cited answers in seconds on web, WhatsApp, Telegram, Slack or Teams.
Learn more →Ask your data anything - source-cited answers in seconds on web, WhatsApp, Telegram, Slack or Teams.
06 of 6
Foresight
Predictive intelligence
Forecasts, budgets and what-if scenarios - with exec briefings that correct themselves.
Learn more →Forecasts, budgets and what-if scenarios - with exec briefings that correct themselves.
Built for the front-line, not only the boardroom
Your team is already moving fast. Sundae moves with them.
Live pacing, labor, and exceptions across every outlet - so the call you make at 7pm is the right one, not the one you second-guess at midnight.
WHAT YOU RETIRE
Replace the restaurant BI stack.
Generic BI was built for analysts. Sundae was built for the people running restaurants.
Today's stack
- Power BI / Tableau / Looker dashboards on POS exports
- Hand-built spreadsheets the team won't open
- Custom analyst queue for daily questions
- Six vendor portals open at once
- Weekly recap meetings instead of live action
With Sundae
- Six intelligence layers, restaurant-native
- 500+ governed restaurant data models
- Source-cited answers in seconds
- 12 data domains unified in one ledger
- Live shift intelligence, not Friday recaps
One platform. Restaurant-native from day one.
BEYOND THE REPORT
Three signals that decide what’s next.
Reports show what happened. Sundae adds the live operating context, market signals, and peer comparisons you need to decide what to do next.
Signal 2 - Watchtower
External market intelligence
Add the market around each restaurant: weather, events, competitor pricing, footfall signals, and daily briefings your BI stack does not naturally know.
Active signals14
3 competitors dropped lunch combos to $9.99
Office tower fire drill, 2 blocks · 11-12
Marathon route Sun · +18% est foot traffic
Signal 3 - Benchmarks
Peer benchmarks that compound
Compare locations against anonymized peers by format, market, and performance metric. The network gets more useful as more restaurants join.
RevPASH index+12% vs peers
Peer cohort (anon)You
Not another dashboard. A restaurant intelligence layer.
THE 4D INTELLIGENCE MODEL
Watch one revenue problem become a decision.
Sundae connects performance, plan, market context, and next action - so teams can move before the shift is over.
TUESDAY · 9:14 AM · DOWNTOWN
Lunch revenue is pacing 14% behind plan.
Illustrative scenario based on Sundae capabilities.
WHAT HAPPENED
Covers are down 22%.
Average check is steady, so the issue is traffic - not pricing.
Pulse - Downtown · Lunch ServiceIllustrative
Lunch covers - today vs same day last week
−22% WoWPlan vs actual
−$3,800 vs forecastForecast
$18,620
Actual run-rate
$14,820
Labor still on baseline - overstaffed for this volume.
Watchtower
- · 3 competitors within 2km dropped lunch combos to $9.99 yesterday
- · Office-tower fire drill scheduled 11-12, 2 blocks away
Sundae Coach
Adjust one line-cook shift from 11-2 if coverage allows. Push the $11.99 lunch combo via loyalty. Projected impact: recover part of the gap if executed before lunch peak.
From signal to cause to action - before the shift ends.
CREW · WORKFORCE OPERATIONS
Run the people side of the business. Every shift becomes signal.
Scheduling, time and attendance, payroll readiness, and the full hire-to-retire lifecycle - run natively in Sundae, or bring your own HR. Every shift, punch, and pay run becomes operating data that sharpens the whole platform - from Pulse and Labor Intelligence to Sundae Intelligence and Foresight.
01
Scheduling
AI-built schedules from real demand, eligibility-checked, with four manager view modes.
02
Time & Attendance
Mobile clock-in with geo-fence and biometric, break tracking, and live trust scores.
03
Payroll Readiness
Provider-neutral readiness and statutory exports across the US, Canada, UK, EU, and GCC. Pack-driven, never hardcoded.
04
Hire-to-Retire
Onboarding, performance, talent, casework, documents, and offboarding in one employee record.
Optional by design. Run Crew natively, or connect your existing HR and payroll stack.
Explore Sundae CrewOne source of truth
One screen the whole team actually trusts.
POS, labor, inventory, delivery, reservations - Sundae unifies every system into a single decision surface. No more arguing about whose number is right; the team acts instead of reconciling spreadsheets.
Your systems, scattered
POSLaborInventoryDeliveryReservations
Live
One decision surfaceAll outlets
Revenue
$128k
+6%
Labor
28.4%
on target
Margin
21.2%
+2.1%
One truth, the whole team
GMFinanceHead chefOwnerRegional
ONE PLATFORM. EVERY ROLE.
SeeSundaeforOperations Leaders.
Today
You can't be in every restaurant at once.
Fifty floors, one of you - and no single live view of which one is slipping tonight.
With Sundae
Live visibility into every shift.
Whether you're the GM on the floor or the COO over fifty outlets, Pulse shows which location needs help right now - pacing, labor, leakage, all updated through the shift.
Intelligence:PulseWatchtower
See the COO demo →
Instinct, backed by evidence
You can feel the night turning by 7:15 - the covers, the pace, the table that’s been sitting too long. The best operators trust that instinct. Sundae hands it the numbers, live.
Every read you have about the floor - confirmed or corrected the moment it matters - so you’re acting on evidence, not just a hunch.
- What we hear on every floor we build for
BUILT WITH OPERATORS
Shaped by restaurant operators across every format.
QSR, casual dining, fine dining, cloud kitchens, and hospitality groups inform the intelligence layer restaurants actually need - from single-shop operators to multi-brand portfolios.
200+
integrations - every POS, delivery & finance tool
12
intelligence modules, each with AI recommendations
Seconds
from question to source-cited answer
WHAT WE HEAR FROM OPERATORS
The data exists. The decision still arrives late.
Patterns we hear from operators and see across restaurant reporting workflows. Anonymized and generalized.
Industry today
Teams wait 2-3 days for reports, exports, or analyst follow-ups. By the time the answer arrives, the shift has already happened.
With Sundae
Sundae Intelligence gives teams source-cited answers in seconds, across the systems they already use.
Industry today
Voids, comps, discounts, and POS exceptions are small on their own. Left unreviewed, they can create between 1-3% of revenue and margin leakage.
With Sundae
Pulse flags exception patterns during the shift, attributed to the server, daypart, location, or behavior driving them.
Industry today
Margin variance is often explained at month-end, after the costs are already booked.
With Sundae
Insights connects revenue, labor, food cost, discounts, and pricing so teams can see the cause while it is still actionable.
Industry observations are general restaurant-industry patterns drawn from public research and advisory feedback. Named pilot results and validated customer outcomes will replace this section as they become available.
Sits on top of the systems you already run
Live and syncing today
Oracle MICROS Simphony, Square, Toast, Clover, 7shifts, HotSchedules, Deputy, MarketMan, Craftable, BinWise, Deliverect, Uber Eats, DoorDash, Talabat, SevenRooms, OpenTable, Resy, Tock, Meta, Google Ads, Mailchimp, Google Reviews, Yelp, Zendesk, Olo, QuickBooks, Xero, Sage, FreshBooks
Connected across your full operational stack
Point of SaleLaborInventoryPurchasingDeliveryReservationsMarketingGuest ExperienceGuest CRMFinance
BUILT ENTERPRISE-GRADE
Audit-ready. API-first. From day one.
RBAC
Granular role permissions
Audit Trails
Every metric to source row
Public API
REST + webhooks
99.4% Sync SLO
On Core Pro tier
Encrypted
In transit & at rest
Governed Schema
500+ restaurant data models
Your floor, your call
The best operators don't have more hours. They have better information.
Sundae gives you the read on your business that great instincts deserve - across every outlet, in real time.
Stop running on yesterday’s numbers.Start making every day a Sundae.
30 minutes. Your data. What Sundae would actually change for the team.