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Every layer reads the same governed model, so the number in a forecast, a benchmark and last night's shift report is the same number. And every layer feeds one loop: find the money, give the work an owner, measure what came back.
Core reads the business. Crew runs the people. Every shift Crew plans becomes signal Core reasons over - and every decision that signal produces is measured against what actually changed.
Four packages, the whole operation
One operating picture over POS, labor, cost and guest. Every package covers every area of the operation; the package you choose sets how deep each one goes.
Includes:
People, schedules, time and pay
The operational layer under the intelligence: demand-aware scheduling, clock-in and timesheets, payroll readiness and multi-region statutory exports.
Includes:
SIX LAYERS, ONE TRUTH
Real-time ops, benchmarks, market signals, deep analytics, AI, and forecasting - one stack that talks to itself.
SIX INTELLIGENCE LAYERS
Each layer covers a distinct dimension of the operation. They are not six separate products - they read one model, and what one layer finds becomes work another layer measures.
Intraday Operations
Revenue pacing, labor cost, server performance, and leakage detection - updating every 5 minutes. A shift is a perishable asset. Once it's gone, the margin is gone.
Competitive Intelligence
RevPASH Index, seat occupancy, average check, and revenue indexes - compared against anonymized peers in your segment and market.
Market Intelligence
Competitor monitoring, weather revenue impact, event intelligence, and daily briefings - before the impact hits your numbers.
HALFWAY DOWN THE STACK
Pulse, Benchmarks and Watchtower tell you where you stand right now. Insights, Ask Sundae and Foresight tell you what to do about it.
Deep Operational Analytics
Revenue, labor, inventory, purchasing, marketing, reservations, delivery, guest experience, and more - each with recommendations from Sundae Coach.
What was my best performing outlet last week and why?
Downtown led with $127K revenue (+14% WoW). Key drivers:
Replicate that prix fixe across all outlets?
Conversational Analytics
Ask questions in plain language. Get answers backed by your real data - with sources, not guesses. Available on web, Telegram, Slack, and Microsoft Teams.
Weekend revenue projected +8% above baseline. Thursday shows 12% downside risk - 2 staff vacations overlap with a local sports event. Consider calling in backup.
Predictive Intelligence
Forward-looking forecasts for revenue, labor, food cost, and profit - with confidence bands, what-if scenarios, and weekly executive briefings. Stop reacting. Start anticipating.
THE LOOP ACROSS ALL SIX
The recovery loop sits under all six. Whatever a layer finds, one person owns it. The before number is locked before the work starts, so what comes back can be measured rather than claimed - and it is not called verified until someone else has checked it.