The Sundae Journey: 6 Steps
From free benchmarking to enterprise intelligence
Start Free (Report Lite)
Prove the value. Pay nothing.
Upload your POS data and get instant benchmarking. No credit card required. See where you stand against similar restaurants within minutes.
What You'll Do:
- ✓Upload POS data (CSV format)
- ✓Instant benchmark against peers
- ✓Identify top 3 opportunities
- ✓Build internal business case
Timeline
Instant
Understand Your Baseline
See where you stand vs peers.
Use Report Lite to understand your performance across 5 core metrics. Compare against restaurants like yours. Build the case for deeper intelligence.
What You'll Do:
- ✓Benchmark sales per square foot
- ✓Compare labor cost % to peers
- ✓Identify margin opportunities
- ✓Share insights with leadership
Timeline
1-2 weeks to build case
Decide Upgrade Path
Report Plus/Pro or Core?
Once you've proven the value with Report Lite, choose your upgrade path based on speed and depth needs.
What You'll Do:
- ✓Need AI-powered insights? → Report Plus/Pro
- ✓Need operational speed? → Core
- ✓Daily reports sufficient? → Report Plus/Pro
- ✓10+ locations? → Core
Timeline
Report Plus/Pro: 1-2 days | Core: 1-2 weeks
Add Modules (Optional)
Go deeper where it matters most.
Choose specialized modules based on your biggest operational pain points. Requires Core tier for real-time specialized intelligence.
What You'll Do:
- ✓High labor cost? → Labor Intelligence
- ✓High food cost/waste? → Inventory Intelligence
- ✓Complex vendors? → Purchasing Intelligence
- ✓Heavy marketing? → Marketing Intelligence
- ✓Reservation-driven? → Reservations Intelligence
Timeline
1-2 weeks per module
Consider Watchtower (Optional)
Add external intelligence.
See what's happening outside your four walls. Track competitors, predict demand from events, and understand market dynamics.
What You'll Do:
- ✓Track up to 10 competitors per location
- ✓Monitor pricing & promotions
- ✓Predict demand from weather/events
- ✓Strategic market intelligence
Timeline
1 week setup
Scale to Enterprise
100+ locations or custom needs.
Custom refresh frequency, unlimited AI credits, white-label options, SSO, dedicated CSM, and 24/7 support with custom SLAs.
What You'll Do:
- ✓Custom refresh frequency
- ✓Unlimited AI credits & dashboards
- ✓White-label & SSO
- ✓Dedicated customer success manager
- ✓24/7 support with custom SLAs
Timeline
2-4 weeks (custom implementation)
Implementation Timelines
How long does each tier take to implement?
Report Lite
Upload CSV, get benchmark immediately
Report Plus/Pro
AI parsing setup & integration
Core Lite/Pro
POS integration & real-time setup
Enterprise
Custom implementation & training
No Forced Timelines
Start with Report Lite today. Upgrade to Report Plus/Pro next month. Add Core in Q3. Scale to Enterprise in Q4. You control the pace based on your priorities and budget.
Common Journeys
How do operators typically progress through Sundae?
1-5 Location Operator
Start with Report Lite (free)
Upgrade to Report Plus for AI insights
Consider Core when scaling to 10+ locations
10-50 Location Operator
Start with Core Lite for real-time ops
Add 1-2 modules (Labor, Inventory)
Add Watchtower for market intelligence
100+ Location Enterprise
Start with Enterprise tier
Full module suite + Watchtower
Custom integrations & white-label