Watchtower

See Outside Your Four Walls.
Act Before the Market Moves.

Real-time visibility into competitor activity, local events, and market shifts. Stop operating in a vacuum. Know what's happening around you before it impacts your business.

Works with both Report and Core tiers. Three intelligence types: Competitive, Event, and Market.

What is Watchtower?

Watchtower is your external intelligence layer — giving you visibility into everything that happens outside your four walls that could impact your business. While Report and Core tell you what's happening inside your operation, Watchtower tells you what's happening in your competitive landscape, local environment, and broader market.

External Intelligence

Most platforms only show you YOUR data. Watchtower shows you THE MARKET.

Proactive Not Reactive

Get alerts when competitors move. Predict demand shifts. See trends before they hit.

Automated Collection

Track up to 10 competitors per location. Monitor events automatically. No manual work.

THREE INTELLIGENCE TYPES

External Intelligence, Automated

Choose one, two, or all three intelligence types for complete external visibility

Competitive Intelligence

Track Competitors Before They Impact You

Monitor competitor pricing, promotions, menu changes, and market positioning in real-time.

What you track:

  • Pricing intelligence across competitors
  • Menu changes and innovations
  • Promotional campaigns tracking
  • Hours and service model changes
  • Review aggregation and trends

Use case:

Respond to competitor moves within hours, not days

Event Intelligence

Predict Demand from External Factors

Anticipate demand shifts from weather, holidays, local events, and seasonal patterns.

What you track:

  • Weather forecasts (7-14 days)
  • Holiday and cultural events
  • Local events (concerts, sports, conferences)
  • Tourism intelligence
  • Demand impact predictions

Use case:

Staff appropriately and order inventory based on predicted demand

Market Intelligence

Strategic Insights for Long-Term Planning

Understand macro trends, category shifts, economic indicators, and market dynamics.

What you track:

  • Category trends and growth rates
  • Economic indicators
  • Market share analysis
  • Expansion intelligence
  • Consumer behavior trends

Use case:

Make strategic decisions about expansion and positioning

How Watchtower Works

Automated monitoring that scales with your operation

1

Select Competitors

Choose up to 10 competitors per location that matter most to your business

2

Automated Collection

Daily monitoring with AI-powered change detection across all competitors

3

Instant Alerts

Get notified when competitors move or events impact demand

Scales Linearly with Your Operation

5

Locations

50

Competitors Tracked

20

Locations

200

Competitors Tracked

50

Locations

500

Competitors Tracked

Each location tracks 10 competitors. Data collection workload scales linearly.

Works with Report and Core Tiers

Enhance your internal intelligence with external market context

Report + Watchtower

Historical Internal + External Context

  • • Compare your historical performance to competitor movements
  • • Understand past performance in market context
  • • Build business case with competitive data

Core + Watchtower

Real-Time Internal + External Intelligence

  • • Real-time competitive alerts feed into operational decisions
  • • Event predictions integrate with demand forecasting
  • • Proactive recommendations factor in market context

Combined Intelligence Example:

YOUR DATA (Core):

Sales down 8% vs forecast today

MARKET CONTEXT (Watchtower):

Competitor launched 25% off promotion this morning

RECOMMENDATION:

Launch targeted 15% counter-promotion for next 48 hours

Frequently Asked Questions

How many competitors can I track?

Up to 10 competitors per location. Choose the competitors that matter most to your business. Each location can have its own competitor set.

Can I track different competitors at different locations?

Yes! Each location has its own competitor set. Location A might track different restaurants than Location B based on local competition.

How often is competitor data updated?

Daily automated monitoring with AI-powered change detection. Critical changes (like major pricing updates or new promotions) trigger immediate alerts.

Does Watchtower work with Report tier?

Yes! Watchtower works with both Report and Core tiers. With Report, you get historical context. With Core, you get real-time competitive intelligence.

Can I use just one intelligence type?

Yes! Choose Competitive, Event, or Market Intelligence — or combine all three for complete external intelligence.

How far in advance does Event Intelligence predict?

7-30 days depending on event type. Weather: 7-14 days. Holidays/Events: 30+ days for planning.

Add External Intelligence to Your Platform

See your business in full market context. Never be caught off guard again.

Add to Your Plan

See Watchtower pricing for your operation

See It in Action

Watch Watchtower demo video

Talk to Sales

Custom Watchtower configuration