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O QUE TE RETIRA
O que retarda um gerente regional
Muitos sites, pouco tempo, muitos dados após o fato.
Você não pode estar em todos os restaurantes ao mesmo tempo
Quando a mudança ruim termina, você descobre pela recapitulação - não pelo chão.
O desempenho do servidor varia em 30%+
Você conhece os melhores desempenhos e os retardatários. Você não sabe a tempo de emparelhá-los.
O vazamento se esconde no barulho
Vazios, compensações, descontos, cobertura excessiva – pequenos por turno, caros em um mês.
Todo site pede ajuda de uma vez
Sem visibilidade de ritmo, você faz a triagem por instinto, e não por qual local está realmente escorregando.
COMO O SUNDAE AJUDA
Como funciona o Sundae para gerentes regionais
Uma visualização ao vivo de cada turno, cada servidor, cada ponto de venda.
Pulse
Ritmo ao vivo em toda a região
Receita, coberturas e mão de obra de cada local — atualizadas durante o turno. O site que está escorregando é sinalizado em seu briefing matinal, não na revisão de sexta-feira.
Pulse · Server view
Inteligência em nível de servidor
Taxa de upsell, giro de mesa, verificação de tamanho por servidor. Emparelhe seu servidor atrasado com o mais forte antes que o turno termine.
Insights · Revenue Assurance
Vazamento detectado no turno
Execuções nulas, clusters de compensação, descontos fora do padrão – surgiram no local enquanto ainda há tempo para falar com o GM.
Sundae Intelligence
Sundae Coach dá o próximo passo
Quando um site está 14% atrasado, o Coach recomenda uma jogada específica – mão de obra ajustada, um impulso de fidelidade, uma troca de menu – com base no que funcionou antes.
O QUE MUDA
O que muda para a região
Intervenção mais rápida, sites mais nítidos, menos surpresas de sexta-feira.
Intervir na mudança, não depois
O local que precisa de você envia o sinal antes que o andar saiba. A ação se move para a saída certa na hora certa.
Coach em vez de auditoria
Pare de gastar a visita perseguindo o que o relatório deixou passar. Use a visita para orientar a equipe sobre o que fazer a seguir.
O mesmo manual, todos os meios de comunicação
O que funciona no Site 4 se propaga para o Site 7. Os padrões regionais permanecem rígidos sem um memorando.
Recupere vazamentos que você não sabia que tinha
1–3% da receita normalmente fica oculta em anulações, composições e substituições. Sundae aparece turno por turno.
SEE THE PRODUCT
This is what your team actually sees.
Filter by who's logging in. Every surface deep-links to the relevant product page so you can dig in.
Sundae Intelligence
OperationsFinance
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections (Delivery, Menu, Revenue, Labor). Suggested: "Banana Bread surged into top sellers yesterday — what's driving this?"
Sundae Intelligence →Pulse — Live Wallboard
OperationsMulti-location
Mallow & Mint Cafe — Actual AED 10,300 vs Target AED 28,000. "Need AED 9,133.21/hr to hit target." Gap to expected AED -14,060. 37% progress with outlet selector + Behind status indicator.
Pulse →Pulse — Portfolio Leaderboard
OperationsMulti-location
4 outlets ranked: Amber Ash & Eatery 🥇 AED 46,200 (231% vs target), Palmstone Grillhouse 🥈, Amber Glow US 🥉, Mallow & Mint Cafe (At Risk · 69% vs target). Avg vs Target 147% across the portfolio.
Pulse →Pulse — AI Coach
Operations
Shift Coach for Mallow & Mint Cafe. Today's Priorities (3): "Sales Coaching · Team — Shift is behind pace, 1.9h remaining to close the gap." "Leakage Coaching · James W. has a higher-than-average void count."
Pulse →Pulse — Leakage Detection
FinanceOperations
Voids 5 (AED 500), Comps 4 (AED 500), Refunds 1 (AED 85). Active alerts: "Elevated comp rate — Maria C. issued 4 comps in 3 hours, 2 flagged as policy violations. Immediate manager review required." + Review/Approval action buttons.
Pulse →Insights — Labor Intelligence
FinanceOperations
Module Health Score 100. LABOR COST % 25.3% (On Track), SPLH AED 713.14 (+2.5%), OVERTIME 2.0%, SCHED VARIANCE 2.7%, REV/LABOR AED 26.06, UTILIZATION 100%. Sparklines under each KPI + 9 sub-tabs including Workforce Health and No-Show Benchmark.
Insights →Intelligence — Scenario Simulator
FinanceOperations
Baseline vs Scenario cascade: 1,200 Covers @ $65 → Revenue $78,000 → Food Cost $23,400 (30%) → Labor cost $7,560 (9.7%) → EBITDA $25,040 (32.1% margin). Sliders for each driver + sensitivity analysis below.
Sundae Intelligence →Watchtower — Command Center
C-SuiteOperations
What changed outside your four walls today. A Morning Briefing with live weather (18°C, 56% humidity) over the day's signal strip — Events Today 11, Yesterday Revenue AED 15,295 (+5.3% vs target), MTD Goal 105.3% (on track). Tabs for Position, Actions (12), Signals (28) and Automations (4), auto-refreshing across competitors, events and market signals.
Watchtower →Watchtower — Competitor Intelligence
C-SuiteMarketing
Who's competing for your guests within a 5km catchment — 8 competitors tracked, Your Rank #6 of 8, Avg Competitor Rating 4.7. Price Position vs Market (above / at / below), a live Promo Radar surfacing rivals' deals (deepest cut −50%), Delivery Rank across Deliveroo / Noon / Talabat, and a Win/Loss narrative of why guests choose them.
Watchtower →Spatial — Table Performance Floor
C-SuiteOperations
Your published floor plan becomes a revenue lens — per-table revenue colour-flowing across all 22 tables (Window Booth AED 47.1K, Table 20 AED 41.7K), AED 634,652 total over 10,449 covers. Section roll-up (Indoor / Terrace / Outdoor), a server leaderboard, and payment / daypart / category mix. Click any table for its full 360° KPI fingerprint.
Insights →Spatial — Guest Sentiment Floor
C-SuiteOperations
The same floor plan, now a guest-experience lens — average rating per table (Window Booth 4.6★ down to Table 19 3.2★), 4.1★ across 515 responses, 75% positive, with the lowest-rated tables surfaced for action. Publish one floor plan; Sundae turns it into a revenue, labor and guest lens — per table.
Insights →Spatial — Live Floor
OperationsC-Suite
Live table occupancy on your floor plan — 11 of 22 tables seated, AED 3,856 open on the floor right now, refreshing every 30 seconds. See what's seated, turning, or free at a glance and act before the rush turns.
Insights →Spatial — Table Turn & Dwell
OperationsFinance
Turn rate and dwell time, table by table — 3,595 turns analysed, with fast-flipping and slow-sitting tables surfaced spatially so you can find the seats quietly costing you covers each service.
Insights →Spatial — Server-Section Optimizer
OperationsMulti-location
Balance the floor across your team — Indoor 3 / Outdoor 3 / Terrace 2 servers at a 62% balance score, with rebalancing moves suggested so no server is buried while another idles.
Insights →Spatial — Demand Forecast
OperationsC-Suite
Forward demand on the floor — 3,156 covers and AED 192K projected over the next 7 days, broken out by daypart, so you can staff and prep to the curve instead of reacting to it.
Insights →Spatial — Capacity Simulator
C-SuiteFinance
Model floor changes before you commit to them — adding 8 seats projects +AED 41.5K over 30 days, with the layout impact rendered right on the plan so the trade-off is visible.
Insights →Spatial — Skim Detection
FinanceOperations
Revenue assurance, mapped to the floor — Table 7 flagged as a skim hotspot and server EMP-016 at a 57% void rate / 2.7× the peer average, surfaced spatially so loss patterns are impossible to miss.
Insights →Spatial — VIP Seating
OperationsMarketing
Know your VIPs by table — 9 VIP guests on the floor tonight, Tables 3 and 9 the top-value seats, so the team can prioritise service exactly where it counts.
Insights →Crew — Time & Attendance
HROperations
Outlet-scoped punch for Amber Ash & Eatery · Dubai with geofence enforcement — "Location permission denied — clock-in may be blocked if your outlet enforces a geofence." Biometric clock-in via passkey (fingerprint / Face ID) plus optional photo evidence, with Manager override, Roster, Anomalies and Timesheets tabs alongside.
Sundae Crew →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.