Signal 1 - Pulse
Live shift intelligence
See pacing, labor, leakage, comps, voids, and service exceptions while the shift is still running - not after the weekly recap.
Lunch pacingLIVE
Rev
$14.8K
Labor
28.4%
Pace
+6%
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Closed-loop profit recovery for multi-location operators
Find the leak. Recover the profit.
Sundae connects every layer - revenue, labor, inventory, guests, marketing, and outlet performance - to find where margin leaks, route the fix to a named owner, and measure the recovery back against a baseline.
The recovery loop
See it live
Watch the loop run
a live shift.
Real pacing, a live Coach, one service night - the recovery loop running on Pulse.
Revenue Pace
LiveTuesday, 7:42 PM
Actual today
$5,930/ $18,200
▲ +$106 vs pace
EXPECTED PACE 32%
32.6%
Actual today 32.6%Expected pace 32%
End-of-day projectionPacing model
$18,531▲ $331
Revenue↑+1.8%
$5,930
Covers↑+1.3%
114
Avg Check↑+1%
$52
Labor %↓-1.4
26.6%
SundaeSundae Coach
12 signals todayUPSELL
+$420 / shift
James K. upsell rate is 14% below shift average. Consider pairing with Sarah for the next 2 tables.
Marketing+9% covers
Repeat last Tuesday's happy-hour - it lifted covers 9%.
Serviceguest NPS
Table 12 seated 47 min with no entrée fired - nudge the kitchen.
Decision intelligence
Recovered this week▲ $5,120measured vs baseline
5 min
From leak to owned fix
18
Leaks caught today
12
Operating domains unified
6
Layers, one recovery loop
What we believe
Lost margin isn’t gone. It’s recoverable.
Food-service doesn’t bleed profit in the month-end report. It bleeds in the moment - a section slows, labor drifts, a supplier creeps, covers fall behind. Sundae catches each leak, hands the fix to a named owner, and measures the margin back - so recovery is proven, not hoped for.
7:15 PMCovers falling behind
7:22 PMLabor crossing target
7:31 PMTable wait risk
Then the signal arrives.
Catch the leak turning.
The leak shows at 7:15 - while the margin is still recoverable.
Drag through a real service night. The old way, you read the loss tomorrow. With Sundae, you catch it at 7:15 - in time to fix it and measure the margin back.
Drag to scrub the night
5:00 PMProjected close -4%
vs forecast pace
0%
Covers / hr
70 / 70
Labor
26.0%
ForecastActual
7:15
5 PM7:15Close
Service is on pace. Keep scrubbing toward 7:15.
From the pass to the P&L
Find the profit your restaurant is leaking.
Not another dashboard to check. Sundae reads every shift, cover, and line item - finds where the margin leaks, routes the fix to an owner, and measures it back.
Recovery, not dashboards
Every plate, every cover, every shift is recoverable margin. Sundae is in all of them - with you, on the floor.
The work happens on the line, not in a dashboard. Sundae turns the live shift into an owned fix - and measures the margin it brings back.
A signal, a cause, an owned fix - and the margin measured back.
See Pulse liveTHE FALSE CHOICE IS OVER
Fast. Right. Affordable. Pick all three.
Getting real food-service intelligence used to mean a tradeoff - fast to deploy, genuinely good, or affordable enough to justify. Pick two. Sundae was built to deliver all three at once - that's the entire point.
Old rule: pick two
↓ Sundae rule: pick all three
Speed
Deploy in days. Recover from day one.
Connect your stack fast. Pulse updates through the shift, and Ask Sundae answers with sources instead of sending teams back into the report queue.
Days to deployLive Core refreshAnswers in seconds
Quality
One auditable recovery loop.
One operating picture across revenue, labour, cost and guests. Choose the Core package that matches the decisions, speed and operating depth your team needs.
Ready on day oneSource-cited AIPeer benchmarks
Cost
Lower cost than rebuilding BI around food-service.
One operating picture across revenue, labour, cost and guests. Choose the Core package that matches the decisions, speed and operating depth your team needs.
Live in daysLess custom BILower analyst load
That is how Core starts. Crew migrations and wider estates get scoped on the systems involved.
6 LAYERS · ONE LOOP
Six layers. One loop.
From the live shift to the long-range plan - six layers that find the leak, own the fix, and measure the recovery.
01 of 6
Pulse
Real-time operations
Live pacing, adaptive targets, server performance, leakage - shift by shift.
Learn more →Live pacing, adaptive targets, server performance, leakage - shift by shift.
02 of 6
Benchmarks
Competitive intelligence
Anonymous peer benchmarks across 30+ metrics. Know where you stand.
Learn more →Anonymous peer benchmarks across 30+ metrics. Know where you stand.
03 of 6
Watchtower
Market intelligence
Competitors, weather, events - before they hit your numbers.
Learn more →Competitors, weather, events - before they hit your numbers.
04 of 6
Insights
12 analytics modules
Revenue, labor, inventory, marketing, delivery - each with AI recommendations.
Learn more →Revenue, labor, inventory, marketing, delivery - each with AI recommendations.
05 of 6
Ask Sundae
Conversational AI
Ask your data anything - source-cited answers in seconds on web, WhatsApp, Telegram, Slack or Teams.
Learn more →Ask your data anything - source-cited answers in seconds on web, WhatsApp, Telegram, Slack or Teams.
06 of 6
Foresight
Predictive intelligence
Forecasts, budgets and what-if scenarios - with exec briefings that correct themselves.
Learn more →Forecasts, budgets and what-if scenarios - with exec briefings that correct themselves.
Built for the front-line, not only the boardroom
Your team is already moving fast. Sundae moves with them.
Live pacing, labor, and exceptions across every outlet - so the fix you make at 7pm is owned, executed, and measured back by close.
WHAT YOU RETIRE
Replace the food-service BI stack.
Generic BI was built for analysts. Sundae was built for the people running food-service.
Today's stack
- Power BI / Tableau / Looker dashboards on POS exports
- Hand-built spreadsheets the team won't open
- Custom analyst queue for daily questions
- Six vendor portals open at once
- Weekly recap meetings instead of live action
With Sundae
- Measured profit recovery, per decision
- Six intelligence layers, food-service-native
- One operating picture across revenue, labour, cost and guests. Choose the Core package that matches the decisions, speed and operating depth your team needs.
- Source-cited answers in seconds
- 12 data domains unified in one ledger
- Live shift intelligence, not Friday recaps
One platform. Food-service-native from day one.
BEYOND THE REPORT
Three signals that turn into recovered profit.
Reports show what happened. Sundae adds the live operating context, market signals, and peer comparisons you need to find the leak, own the fix, and measure the recovery.
Signal 2 - Watchtower
External market intelligence
Add the market around each site: weather, events, competitor pricing, footfall signals, and daily briefings your BI stack does not naturally know.
Active signals14
3 competitors dropped lunch combos to $9.99
Office tower fire drill, 2 blocks · 11-12
Marathon route Sun · +18% est foot traffic
Signal 3 - Benchmarks
Peer benchmarks that compound
Compare locations against anonymized peers by format, market, and performance metric. The network gets more useful as more operators join.
RevPASH index+12% vs peers
Peer cohort (anon)You
Not another dashboard. A profit-recovery loop.
THE 4D INTELLIGENCE MODEL
Watch one margin leak become recovered profit.
Sundae connects performance, plan, market context, and the owned fix - then measures the margin recovered, so teams don’t just decide, they recover.
TUESDAY · 9:14 AM · DOWNTOWN
Lunch revenue is pacing 14% behind plan.
Illustrative scenario based on Sundae capabilities.
WHAT HAPPENED
Covers are down 22%.
Average check is steady, so the issue is traffic - not pricing.
Pulse - Downtown · Lunch ServiceIllustrative
Lunch covers - today vs same day last week
−22% WoWPlan vs actual
−$3,800 vs forecastForecast
$18,620
Actual run-rate
$14,820
Labor still on baseline - overstaffed for this volume.
Watchtower
- · 3 competitors within 2km dropped lunch combos to $9.99 yesterday
- · Office-tower fire drill scheduled 11-12, 2 blocks away
Sundae Coach
Adjust one line-cook shift from 11-2 if coverage allows. Push the $11.99 lunch combo via loyalty. Projected impact: recover part of the gap if executed before lunch peak.
From signal to cause to owned fix to measured recovery.
CREW · WORKFORCE OPERATIONS
Run the people side of the business. Every shift becomes signal.
Scheduling, time and attendance, payroll readiness, and the full hire-to-retire lifecycle - run natively in Sundae, or bring your own HR. Every shift, punch, and pay run becomes operating data that sharpens the whole platform - from Pulse and Labor Intelligence to Ask Sundae and Foresight.
01
Scheduling
AI-built schedules from real demand, eligibility-checked, with four manager view modes.
02
Time & Attendance
Mobile clock-in with geo-fence and biometric, break tracking, and live trust scores.
03
Payroll Readiness
Provider-neutral readiness and statutory exports across the US, Canada, UK, EU, and GCC. Pack-driven, never hardcoded.
04
Hire-to-Retire
Onboarding, performance, talent, casework, documents, and offboarding in one employee record.
Optional by design. Run Crew natively, or connect your existing HR and payroll stack.
Explore Sundae CrewOne source of truth
One screen the whole team actually trusts.
POS, labor, inventory, delivery, reservations - Sundae unifies every system into one trusted number. No more arguing about whose figure is right; the team recovers margin instead of reconciling spreadsheets.
Your systems, scattered
POSLaborInventoryDeliveryReservations
Live
One decision surfaceAll outlets
Revenue
$128k
+6%
Labor
28.4%
on target
Margin
21.2%
+2.1%
One truth, the whole team
GMFinanceHead chefOwnerRegional
ONE PLATFORM. EVERY ROLE.
SeeSundaeforOperations Leaders.
Today
You can't be in every restaurant at once.
Fifty floors, one of you - and no single live view of which one is slipping tonight.
With Sundae
Margin recovered across every shift.
Whether you're the GM on the floor or the COO over fifty outlets, Pulse shows which location needs help right now - pacing, labor, leakage, all updated through the shift.
Intelligence:PulseWatchtower
See the COO demo →
Instinct, backed by evidence
You can feel the night turning by 7:15 - the covers, the pace, the table that’s been sitting too long. The best operators trust that instinct. Sundae hands it the numbers - and proves what the call brought back.
Every read you have about the floor - confirmed or corrected the moment it matters - so every call is backed by evidence and measured by the margin it brings back.
- What we hear on every floor we build for
BUILT WITH OPERATORS
Shaped by operators across every food-service format.
QSR, casual dining, fine dining, cloud kitchens, catering and central production inform the intelligence layer multi-location groups actually need - from a single brand to a multi-concept portfolio.
200+
integrations - every POS, delivery & finance tool
12
intelligence modules, each with AI recommendations
Seconds
from question to source-cited answer
WHAT WE HEAR FROM OPERATORS
The data exists. The recovery never happens.
Patterns we hear from operators and see across food-service reporting workflows. Anonymized and generalized.
Industry today
Teams wait 2-3 days for reports, exports, or analyst follow-ups. By the time the answer arrives, the shift has already happened.
With Sundae
Ask Sundae gives teams source-cited answers in seconds, across the systems they already use.
Industry today
Voids, comps, discounts, and POS exceptions are small on their own. Left unreviewed, they compound into real revenue and margin leakage.
With Sundae
Pulse flags exception patterns during the shift, attributed to the server, daypart, location, or behavior driving them.
Industry today
Margin variance is often explained at month-end, after the costs are already booked.
With Sundae
Insights connects revenue, labor, food cost, discounts, and pricing so teams can recover the margin and measure it back.
Industry observations are general food-service industry patterns drawn from public research and advisory feedback. Named pilot results and validated customer outcomes will replace this section as they become available.
Sits on top of the systems you already run
Live and syncing today
Oracle MICROS Simphony, Square, Toast, Clover, 7shifts, HotSchedules, Deputy, MarketMan, Craftable, BinWise, Deliverect, Uber Eats, DoorDash, Talabat, SevenRooms, OpenTable, Resy, Tock, Meta, Google Ads, Mailchimp, Google Reviews, Yelp, Zendesk, Olo, QuickBooks, Xero, Sage, FreshBooks
Connected across your full operational stack
Point of SaleLaborInventoryPurchasingDeliveryReservationsMarketingGuest ExperienceGuest CRMFinance
BUILT ENTERPRISE-GRADE
Audit-ready. API-first. From day one.
RBAC
Granular role permissions
Audit Trails
Every metric to source row
Public API
REST + webhooks
99.4% Sync SLO
On Sundae Core
Encrypted
In transit & at rest
Governed Schema
500+ food-service data models
Your floor, your call
The best operators don't have more hours. They recover more margin.
Sundae finds the profit you’re leaking and proves the recovery - across every outlet, every shift.
Stop leaking margin you could recover.Start making every day a Sundae.
30 minutes. Your data. What Sundae would actually change for the team.