読み込み中...
ホスピタリティ内の飲食
飲食店のリーダーがホスピタリティの中で直面していること
Many outlets, mixed PMS/POS stacks, no unified P&L view.
アウトレットは個別に報告され、一緒に判断されます
F&B 損益は単一行にロールアップされます。その背後にある物語、宴会対IRD対ロビーが失われています。 (P&L)
宴会の収益はシステム外に存在する
BEO はあるツールで、POS は別のツールで、F&B GM はスプレッドシートでマージンを追跡します。
店舗間で労働力を共有
1つのコックで2口コンセントに対応します。費用配分は概算です。生産性は不透明なままです。
店舗をまたいだゲストの旅
忠実なゲストはレストランで食事をし、ロビーで飲み物を飲み、IRD を注文します。この 3 つすべてを認識できるシステムはありません。
サンデーはどのように役立つのか
ホスピタリティ F&B におけるSundaeの仕組み
すべての販売店、すべてのチャネル、すべての収益源にわたる統一されたライブビュー。
Pulse
店舗ごとのペーシングを 1 つの F&B ビューに統合
統合されたポートフォリオ ロールアップにより、各店舗 (レストラン、バンケット、IRD、ロビーバー、小売店) のライブ収益と利益率を確認できます。
Sundae Core
宴会 + BEO 接続
宴会の収益、IRDの注文、レストランのPOSを1つの台帳に統合。 F&B GM は和解をやめ、舵取りを開始します。
Pulse · Labor
店舗ごとの労働生産性
店舗ごとに割り当てられ直接労働力が表示され、FOH 時間ごとのカバーと施設全体の生産性の比較が行われます。
Guest CRM Intelligence
店舗全体にわたるゲスト CRM
忠実なゲストのレストラン、バー、IRD、宴会の支出を統合します。ゲスト レコードは 5 つではなく 1 つです。
何が変わるのか
F&B のリーダーにとって何が変わるのか
アウトレットレベルの明確さ、不動産レベルの決定。
アウトレットの粒度に応じて F&B を制御する
レストランが滑る？ロビーバーは計画を超えていますか？シフトのアウトレットごとにわかります。
宴会がブラックボックスになるのをやめる
BEO の収益、食材費の差異、人件費をレストランと同じダッシュボードに表示します。
どの店舗でも同等の生産性
適切に割り当てられた労働力 - カバー/時間は、正直なパフォーマンスの測定値と同等です。
すべての店舗におけるゲストの LTV
店舗ごとだけでなく、飲食店全体で報酬を与えるロイヤルティ プログラム。ゲストは気づきます。リピートレートの移動。
SEE THE PRODUCT
This is what your team actually sees.
Filter by who's logging in. Every surface deep-links to the relevant product page so you can dig in.
Executive Summary
C-Suite
Bird's-eye view: 78/100 avg health, 10 open alerts (7 high-severity), Revenue 93 / Labor 100 / Inventory 73 module scorecards. "Most pressing: Food cost variance at 19.2% exceeds 5% critical threshold."
Insights →Daily Insights
C-SuiteMulti-location
69.6°F partly cloudy — "Dine-in risk: Low." Expected lunch traffic +5%, dinner +3%. Tomorrow's recommendation: "Staff +1 FOH for lunch window." Competitor Watch ranks 4 nearby restaurants by rating.
Sundae Core →Sundae Intelligence
OperationsFinance
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections (Delivery, Menu, Revenue, Labor). Suggested: "Banana Bread surged into top sellers yesterday — what's driving this?"
Sundae Intelligence →Foresight — Scenarios
FinanceC-Suite
5 scenarios saved, 10 pre-built templates: 5% Price Increase, 10% Labor Reduction, Supplier Cost Increase (+8%), Marketing Campaign Push, Peak Season Surge, Off-Peak Dip, Delivery Channel Expansion, Capacity Expansion, Worst Case. Sidebar: PREDICT / MODEL / TRUST / DECIDE.
Foresight →Watchtower — Command Center
C-SuiteOperations
What changed outside your four walls today. A Morning Briefing with live weather (18°C, 56% humidity) over the day's signal strip — Events Today 11, Yesterday Revenue AED 15,295 (+5.3% vs target), MTD Goal 105.3% (on track). Tabs for Position, Actions (12), Signals (28) and Automations (4), auto-refreshing across competitors, events and market signals.
Watchtower →Watchtower — Competitor Intelligence
C-SuiteMarketing
Who's competing for your guests within a 5km catchment — 8 competitors tracked, Your Rank #6 of 8, Avg Competitor Rating 4.7. Price Position vs Market (above / at / below), a live Promo Radar surfacing rivals' deals (deepest cut −50%), Delivery Rank across Deliveroo / Noon / Talabat, and a Win/Loss narrative of why guests choose them.
Watchtower →Watchtower — Market Trends
C-SuiteMarketing
The dining landscape around you — 60 restaurants tracked in-area, Area Avg Rating 4.4 (top 44%), a Supply Monitor (openings / closures, 0.76/100 saturation — low) and a Cuisine Landscape across 8 cuisine types. Dashboard / Trends / Signals / Map views over supply, pricing tiers, cuisine demand and delivery penetration.
Watchtower →Benchmark — RevPASH vs Compset
C-SuiteFinance
Your RevPASH tracked against the anonymized compset, week by week — your line against the market median over a shaded P25–P75 percentile band. Your Latest AED 7.37 vs Compset Median AED 7.63 (3.4% below — a 9-week streak), Avg Index 93.6, trend improving; click any week to drill in. The network-effect data moat, visualized.
Benchmark →Benchmark — Performance Percentiles
C-SuiteFinance
Every metric ranked against the anonymized market — YOU vs MARKET vs INDEX, with colour-coded index badges and percentile bars: Average Check AED 78.41 (index 118, P68), RevPASH AED 8.00 (P37), Transactions index 86 (P31). 3/6 above median, with the biggest opportunity (Transactions) called out to drill into.
Benchmark →Spatial — Table Performance Floor
C-SuiteOperations
Your published floor plan becomes a revenue lens — per-table revenue colour-flowing across all 22 tables (Window Booth AED 47.1K, Table 20 AED 41.7K), AED 634,652 total over 10,449 covers. Section roll-up (Indoor / Terrace / Outdoor), a server leaderboard, and payment / daypart / category mix. Click any table for its full 360° KPI fingerprint.
Insights →Spatial — Guest Sentiment Floor
C-SuiteOperations
The same floor plan, now a guest-experience lens — average rating per table (Window Booth 4.6★ down to Table 19 3.2★), 4.1★ across 515 responses, 75% positive, with the lowest-rated tables surfaced for action. Publish one floor plan; Sundae turns it into a revenue, labor and guest lens — per table.
Insights →Spatial — Live Floor
OperationsC-Suite
Live table occupancy on your floor plan — 11 of 22 tables seated, AED 3,856 open on the floor right now, refreshing every 30 seconds. See what's seated, turning, or free at a glance and act before the rush turns.
Insights →Spatial — Demand Forecast
OperationsC-Suite
Forward demand on the floor — 3,156 covers and AED 192K projected over the next 7 days, broken out by daypart, so you can staff and prep to the curve instead of reacting to it.
Insights →Spatial — Capacity Simulator
C-SuiteFinance
Model floor changes before you commit to them — adding 8 seats projects +AED 41.5K over 30 days, with the layout impact rendered right on the plan so the trade-off is visible.
Insights →Spatial — Seat Viability
FinanceC-Suite
Per-seat economics on the floor plan — 102 of 102 seats viable, +AED 140K contribution, so you can see which seats earn their keep and which to rethink before the next refit.
Insights →Spatial — VIP Seating
OperationsMarketing
Know your VIPs by table — 9 VIP guests on the floor tonight, Tables 3 and 9 the top-value seats, so the team can prioritise service exactly where it counts.
Insights →Topology — Franchise Health
Topology-awareMulti-location
Per-unit composite health (0–100) across 4 MENA outlets — Abu Dhabi Mall, Dubai Marina, Cairo Festival, Riyadh Park. TOTAL MONTHLY REVENUE AED 407,656 with Risk Matrix + By Region + Metrics Table views. "Scope: All locations" topology selector active.
Insights →Topology — Outlet Viability
Topology-awareFinance
Project a new outlet's break-even, NPV, and 12-month P&L. BREAK-EVEN: Not in 12mo. 12-MO NPV: AED -668,843. YEAR-END P&L: AED -652,500. Sliders for capex, rent, food cost%, labor%, overhead, ramp. "Pull cost levers down or recapitalise the build before signing the lease."
Insights →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.