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每一层都读取同一个受治理的模型,因此预测里、对标里和昨晚班次报告里的那个数字是同一个数字。而且每一层都汇入同一个闭环:找到钱,把活交给一个人负责,衡量回来了多少。
Core reads the business. Crew runs the people. Every shift Crew plans becomes signal Core reasons over.
Four packages, eleven domain modules
在营收、劳务、成本与顾客方面形成统一的运营视图。选择与团队决策、速度和运营深度相符的 Sundae Core 套餐。
Includes:
People, schedules, time and pay
The operational layer under the intelligence: demand-aware scheduling, clock-in and timesheets, payroll readiness and multi-region statutory exports.
Includes:
六层一体,唯一真相
发现、决策、执行、衡量、学习--六个层次不止是汇报业务,更把利润追回并加以验证。
六个智能层
每一层覆盖运营的一个不同维度。它们不是六个独立产品--它们读取同一个模型,一层发现的东西会变成另一层去衡量的工作。
日内操作
营收节奏、人力成本、服务员表现和流失检测 - 每 5 分钟更新一次,每一项都会指派给当班经理,并在班次结束前对照基线衡量。一个班次是易逝的资产。一旦错过,利润就没了。
竞争情报
RevPASH 指数、座位上座率、平均客单价和营收指数 - 与你所在细分市场中的匿名同行进行对比,让每一处低于同行的差距都成为你可以挽回并衡量的利润空间。
市场情报
竞争对手监控、天气收入影响、事件情报和每日简报 - 让你在影响波及数字之前就采取行动,并衡量所保护的利润。
HALFWAY DOWN THE STACK
Pulse, Benchmarks and Watchtower tell you where you stand right now. Insights, Ask Sundae and Foresight tell you what to do about it.
12个智能模块
收入、劳动力、库存、采购、营销、预订、交付、宾客体验等 - Sundae Coach 的每条建议都会指派给负责人,并对照基线衡量。
What was my best performing outlet last week and why?
Downtown led with $127K revenue (+14% WoW). Key drivers:
Replicate that prix fixe across all outlets?
对话式决策
用通俗的语言提问,再把每个有出处的答案转化为可衡量、可追踪的决策--以你的真实数据为依据,有出处,而非猜测。可在 Web、Telegram、Slack 和 Microsoft Teams 上使用。
Weekend revenue projected +8% above baseline. Thursday shows 12% downside risk - 2 staff vacations overlap with a local sports event. Consider calling in backup.
预测智能
对营收、人力、食材成本和利润的前瞻性预测 - 包括置信区间、假设情景和每周高管简报。别再被动应对,开始主动预判。
THE LOOP ACROSS ALL SIX
The recovery loop sits under all six. Whatever a layer finds, one person owns it. The before number is locked before the work starts, so what comes back can be measured rather than claimed - and it is not called verified until someone else has checked it.