로딩 중...
F&B 내부 환대
F&B 리더들이 Hospitality 업계에서 직면하는 일
Many outlets, mixed PMS/POS stacks, no unified P&L view.
판매점은 별도로 보고하고 함께 심사함
F&B 손익은 단일 라인으로 롤업됩니다. 그 뒤에 숨겨진 이야기(연회, IRD, 로비)는 사라졌습니다. (P&L)
연회 수익은 시스템 외부에서 발생합니다.
한 도구의 BEO, 다른 도구의 POS, 스프레드시트의 F&B GM 추적 마진.
매장 간 노동력 공유
한 명의 요리사가 두 개의 콘센트를 지원합니다. 비용 할당은 대략적인 것입니다. 생산성은 불투명하게 유지됩니다.
고객 여정은 매장을 넘나듭니다
충성스러운 손님은 레스토랑에서 식사하고, 로비에서 술을 마시고, IRD를 주문합니다. 세 가지를 모두 볼 수 있는 시스템은 없습니다.
순대가 어떻게 도움이 되는지
How Sundae works for hospitality F&B
모든 매장, 모든 채널, 모든 수익원에 걸쳐 통합된 실시간 보기를 제공합니다.
Pulse
하나의 F&B 보기로 통합된 매장별 간격
통합 포트폴리오 롤업을 통해 레스토랑, 연회장, IRD, 로비 바, 소매점 등 각 매장의 실시간 수익 및 마진을 확인할 수 있습니다.
Sundae Core
연회 + BEO 연결
연회 수익, IRD 주문, 레스토랑 POS가 하나의 원장으로 통합되었습니다. F&B GM은 화해를 멈추고 조율을 시작합니다.
Pulse · Labor
매장당 노동생산성
FOH 시간당 커버와 시설 전체의 생산성 비교를 통해 매장별로 할당된 직접 노동력.
Guest CRM Intelligence
매장 전반의 게스트 CRM
레스토랑, 바, IRD 및 연회 전반에 걸쳐 충성스러운 고객의 지출을 연결합니다. 5개가 아닌 1개의 게스트 레코드입니다.
무엇이 바뀌나요?
F&B 리더십의 변화
매장 수준의 명확성, 자산 수준의 결정.
F&B를 아웃렛 세분성으로 조정
식당이 미끄러지나요? 계획보다 로비 바? 교대로 콘센트에서 볼 수 있습니다.
연회는 더 이상 블랙박스가 아니다
BEO 수익, 음식 비용 차이 및 인건비는 레스토랑과 동일한 대시보드에서 확인할 수 있습니다.
매장 전체에 걸쳐 비교할 수 있는 생산성
할당된 노동력이 올바르게 수행되었습니다. 정직한 성과 판독을 위해 커버/시간을 비교할 수 있습니다.
모든 매장의 게스트 LTV
매장별로뿐만 아니라 F&B 전반에 걸쳐 보상을 제공하는 로열티 프로그램입니다. 손님이 알아 차립니다. 반복 속도가 이동합니다.
SEE THE PRODUCT
This is what your team actually sees.
Filter by who's logging in. Every surface deep-links to the relevant product page so you can dig in.
Executive Summary
C-Suite
Bird's-eye view: 78/100 avg health, 10 open alerts (7 high-severity), Revenue 93 / Labor 100 / Inventory 73 module scorecards. "Most pressing: Food cost variance at 19.2% exceeds 5% critical threshold."
Insights →Daily Insights
C-SuiteMulti-location
69.6°F partly cloudy — "Dine-in risk: Low." Expected lunch traffic +5%, dinner +3%. Tomorrow's recommendation: "Staff +1 FOH for lunch window." Competitor Watch ranks 4 nearby restaurants by rating.
Sundae Core →Sundae Intelligence
OperationsFinance
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections (Delivery, Menu, Revenue, Labor). Suggested: "Banana Bread surged into top sellers yesterday — what's driving this?"
Sundae Intelligence →Foresight — Scenarios
FinanceC-Suite
5 scenarios saved, 10 pre-built templates: 5% Price Increase, 10% Labor Reduction, Supplier Cost Increase (+8%), Marketing Campaign Push, Peak Season Surge, Off-Peak Dip, Delivery Channel Expansion, Capacity Expansion, Worst Case. Sidebar: PREDICT / MODEL / TRUST / DECIDE.
Foresight →Watchtower — Command Center
C-SuiteOperations
What changed outside your four walls today. A Morning Briefing with live weather (18°C, 56% humidity) over the day's signal strip — Events Today 11, Yesterday Revenue AED 15,295 (+5.3% vs target), MTD Goal 105.3% (on track). Tabs for Position, Actions (12), Signals (28) and Automations (4), auto-refreshing across competitors, events and market signals.
Watchtower →Watchtower — Competitor Intelligence
C-SuiteMarketing
Who's competing for your guests within a 5km catchment — 8 competitors tracked, Your Rank #6 of 8, Avg Competitor Rating 4.7. Price Position vs Market (above / at / below), a live Promo Radar surfacing rivals' deals (deepest cut −50%), Delivery Rank across Deliveroo / Noon / Talabat, and a Win/Loss narrative of why guests choose them.
Watchtower →Watchtower — Market Trends
C-SuiteMarketing
The dining landscape around you — 60 restaurants tracked in-area, Area Avg Rating 4.4 (top 44%), a Supply Monitor (openings / closures, 0.76/100 saturation — low) and a Cuisine Landscape across 8 cuisine types. Dashboard / Trends / Signals / Map views over supply, pricing tiers, cuisine demand and delivery penetration.
Watchtower →Benchmark — RevPASH vs Compset
C-SuiteFinance
Your RevPASH tracked against the anonymized compset, week by week — your line against the market median over a shaded P25–P75 percentile band. Your Latest AED 7.37 vs Compset Median AED 7.63 (3.4% below — a 9-week streak), Avg Index 93.6, trend improving; click any week to drill in. The network-effect data moat, visualized.
Benchmark →Benchmark — Performance Percentiles
C-SuiteFinance
Every metric ranked against the anonymized market — YOU vs MARKET vs INDEX, with colour-coded index badges and percentile bars: Average Check AED 78.41 (index 118, P68), RevPASH AED 8.00 (P37), Transactions index 86 (P31). 3/6 above median, with the biggest opportunity (Transactions) called out to drill into.
Benchmark →Spatial — Table Performance Floor
C-SuiteOperations
Your published floor plan becomes a revenue lens — per-table revenue colour-flowing across all 22 tables (Window Booth AED 47.1K, Table 20 AED 41.7K), AED 634,652 total over 10,449 covers. Section roll-up (Indoor / Terrace / Outdoor), a server leaderboard, and payment / daypart / category mix. Click any table for its full 360° KPI fingerprint.
Insights →Spatial — Guest Sentiment Floor
C-SuiteOperations
The same floor plan, now a guest-experience lens — average rating per table (Window Booth 4.6★ down to Table 19 3.2★), 4.1★ across 515 responses, 75% positive, with the lowest-rated tables surfaced for action. Publish one floor plan; Sundae turns it into a revenue, labor and guest lens — per table.
Insights →Spatial — Live Floor
OperationsC-Suite
Live table occupancy on your floor plan — 11 of 22 tables seated, AED 3,856 open on the floor right now, refreshing every 30 seconds. See what's seated, turning, or free at a glance and act before the rush turns.
Insights →Spatial — Demand Forecast
OperationsC-Suite
Forward demand on the floor — 3,156 covers and AED 192K projected over the next 7 days, broken out by daypart, so you can staff and prep to the curve instead of reacting to it.
Insights →Spatial — Capacity Simulator
C-SuiteFinance
Model floor changes before you commit to them — adding 8 seats projects +AED 41.5K over 30 days, with the layout impact rendered right on the plan so the trade-off is visible.
Insights →Spatial — Seat Viability
FinanceC-Suite
Per-seat economics on the floor plan — 102 of 102 seats viable, +AED 140K contribution, so you can see which seats earn their keep and which to rethink before the next refit.
Insights →Spatial — VIP Seating
OperationsMarketing
Know your VIPs by table — 9 VIP guests on the floor tonight, Tables 3 and 9 the top-value seats, so the team can prioritise service exactly where it counts.
Insights →Topology — Franchise Health
Topology-awareMulti-location
Per-unit composite health (0–100) across 4 MENA outlets — Abu Dhabi Mall, Dubai Marina, Cairo Festival, Riyadh Park. TOTAL MONTHLY REVENUE AED 407,656 with Risk Matrix + By Region + Metrics Table views. "Scope: All locations" topology selector active.
Insights →Topology — Outlet Viability
Topology-awareFinance
Project a new outlet's break-even, NPV, and 12-month P&L. BREAK-EVEN: Not in 12mo. 12-MO NPV: AED -668,843. YEAR-END P&L: AED -652,500. Sliders for capex, rent, food cost%, labor%, overhead, ramp. "Pull cost levers down or recapitalise the build before signing the lease."
Insights →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.