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클라우드 키친이 마진을 잃는 곳
클라우드 키친이 마진을 잃는 곳
수수료 중첩, 채널 혼란, 실제로 수익성 있는 가상 브랜드에 대한 단일 뷰 없음.
수수료가 마진을 잠식합니다
주문당 플랫폼별 20–30%. 채널별 순 마진은 보이지 않으며, 총 마진을 최적화하다가 손해를 봅니다.
여섯 개 플랫폼, 여섯 개 대시보드
DoorDash, UberEats, Talabat, Deliveroo, JustEat, 당신의 것 — 각각 다른 시각을 제공하지만 진실은 없습니다.
가상 브랜드 성과 불투명
하나의 주방에서 다섯 개 브랜드 — 하지만 실제로 기여하는 브랜드는 무엇인가요? 공유 비용과 공유 처리량에 가려져 있습니다.
플랫폼 수준의 건강 상태를 볼 수 없음
어젯밤 UberEats에서 설정이 변경되었습니다. 전환율이 18% 감소했습니다. 다음 주까지는 알 수 없습니다.
순대가 어떻게 도움이 되는지
Sundae가 클라우드 키친을 위해 작동하는 방식
채널 수준의 마진, 브랜드 수준의 기여, 실시간 운영 상태.
Insights · Delivery + Profit
플랫폼별, 브랜드별 순이익
주문, 수수료, 포장, 할당된 인건비 및 식품 비용 — 채널 × 브랜드 교차점에서의 순이익. 어떤 플랫폼 대시보드도 보여주지 않는 진실입니다.
Insights · Item Profitability
가상 브랜드 기여도
하나의 주방을 공유하는 가상 브랜드 간에 공정하게 비용을 할당합니다. 바쁜 것처럼 보이는 브랜드가 수익성 있는 브랜드를 보조할 수 있습니다.
Watchtower · Platforms
플랫폼 건강 모니터링
플랫폼별 전환율, 장바구니 크기, 수락률 — 이탈할 때 경고합니다. 토글 변경 사항은 다음 주가 아닌 다음 날 아침에 나타납니다.
Pulse
실시간 운영 속도 조절
주문량, 준비 시간, 시간대별 지연 주문. 주방은 형성되는 급증을 보고 있습니다 — 사후 분석이 아닙니다.
무엇이 바뀌나요?
운영자에게 어떤 변화가 있나요?
채널별 실제 마진, 수익성 있는 브랜드 조합, 플랫폼에서의 예기치 않은 상황 감소.
수익성이 없는 채널에 대한 보조금 중단
주문량이 아닌 순이익을 기준으로 절감, 재협상 또는 재조정하세요.
주방 수익을 내지 않는 브랜드 제거
비용이 할당된 후 아무것도 기여하지 않는 바쁜 것처럼 보이는 가상 브랜드를 삭제하세요.
24시간 내 플랫폼 변경 사항 파악
변경 사항, 순위 변화, 수수료 업데이트 — 다음 주가 아닌 다음 날 아침에 확인하세요.
더 효율적인 주방 운영
준비 시간, 처리량, 시간당 노동 생산성 — 교대 근무가 진행 중일 때 가시화됩니다.
SEE THE PRODUCT
This is what your team actually sees.
Filter by who's logging in. Every surface deep-links to the relevant product page so you can dig in.
Sundae Intelligence
OperationsFinance
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections (Delivery, Menu, Revenue, Labor). Suggested: "Banana Bread surged into top sellers yesterday — what's driving this?"
Sundae Intelligence →Pulse — Live Wallboard
OperationsMulti-location
Mallow & Mint Cafe — Actual AED 10,300 vs Target AED 28,000. "Need AED 9,133.21/hr to hit target." Gap to expected AED -14,060. 37% progress with outlet selector + Behind status indicator.
Pulse →Pulse — Portfolio Leaderboard
OperationsMulti-location
4 outlets ranked: Amber Ash & Eatery 🥇 AED 46,200 (231% vs target), Palmstone Grillhouse 🥈, Amber Glow US 🥉, Mallow & Mint Cafe (At Risk · 69% vs target). Avg vs Target 147% across the portfolio.
Pulse →Pulse — AI Coach
Operations
Shift Coach for Mallow & Mint Cafe. Today's Priorities (3): "Sales Coaching · Team — Shift is behind pace, 1.9h remaining to close the gap." "Leakage Coaching · James W. has a higher-than-average void count."
Pulse →Pulse — Leakage Detection
FinanceOperations
Voids 5 (AED 500), Comps 4 (AED 500), Refunds 1 (AED 85). Active alerts: "Elevated comp rate — Maria C. issued 4 comps in 3 hours, 2 flagged as policy violations. Immediate manager review required." + Review/Approval action buttons.
Pulse →Insights — Labor Intelligence
FinanceOperations
Module Health Score 100. LABOR COST % 25.3% (On Track), SPLH AED 713.14 (+2.5%), OVERTIME 2.0%, SCHED VARIANCE 2.7%, REV/LABOR AED 26.06, UTILIZATION 100%. Sparklines under each KPI + 9 sub-tabs including Workforce Health and No-Show Benchmark.
Insights →Intelligence — Scenario Simulator
FinanceOperations
Baseline vs Scenario cascade: 1,200 Covers @ $65 → Revenue $78,000 → Food Cost $23,400 (30%) → Labor cost $7,560 (9.7%) → EBITDA $25,040 (32.1% margin). Sliders for each driver + sensitivity analysis below.
Sundae Intelligence →Watchtower — Command Center
C-SuiteOperations
What changed outside your four walls today. A Morning Briefing with live weather (18°C, 56% humidity) over the day's signal strip — Events Today 11, Yesterday Revenue AED 15,295 (+5.3% vs target), MTD Goal 105.3% (on track). Tabs for Position, Actions (12), Signals (28) and Automations (4), auto-refreshing across competitors, events and market signals.
Watchtower →Watchtower — Competitor Intelligence
C-SuiteMarketing
Who's competing for your guests within a 5km catchment — 8 competitors tracked, Your Rank #6 of 8, Avg Competitor Rating 4.7. Price Position vs Market (above / at / below), a live Promo Radar surfacing rivals' deals (deepest cut −50%), Delivery Rank across Deliveroo / Noon / Talabat, and a Win/Loss narrative of why guests choose them.
Watchtower →Spatial — Table Performance Floor
C-SuiteOperations
Your published floor plan becomes a revenue lens — per-table revenue colour-flowing across all 22 tables (Window Booth AED 47.1K, Table 20 AED 41.7K), AED 634,652 total over 10,449 covers. Section roll-up (Indoor / Terrace / Outdoor), a server leaderboard, and payment / daypart / category mix. Click any table for its full 360° KPI fingerprint.
Insights →Spatial — Guest Sentiment Floor
C-SuiteOperations
The same floor plan, now a guest-experience lens — average rating per table (Window Booth 4.6★ down to Table 19 3.2★), 4.1★ across 515 responses, 75% positive, with the lowest-rated tables surfaced for action. Publish one floor plan; Sundae turns it into a revenue, labor and guest lens — per table.
Insights →Spatial — Live Floor
OperationsC-Suite
Live table occupancy on your floor plan — 11 of 22 tables seated, AED 3,856 open on the floor right now, refreshing every 30 seconds. See what's seated, turning, or free at a glance and act before the rush turns.
Insights →Spatial — Table Turn & Dwell
OperationsFinance
Turn rate and dwell time, table by table — 3,595 turns analysed, with fast-flipping and slow-sitting tables surfaced spatially so you can find the seats quietly costing you covers each service.
Insights →Spatial — Server-Section Optimizer
OperationsMulti-location
Balance the floor across your team — Indoor 3 / Outdoor 3 / Terrace 2 servers at a 62% balance score, with rebalancing moves suggested so no server is buried while another idles.
Insights →Spatial — Demand Forecast
OperationsC-Suite
Forward demand on the floor — 3,156 covers and AED 192K projected over the next 7 days, broken out by daypart, so you can staff and prep to the curve instead of reacting to it.
Insights →Spatial — Capacity Simulator
C-SuiteFinance
Model floor changes before you commit to them — adding 8 seats projects +AED 41.5K over 30 days, with the layout impact rendered right on the plan so the trade-off is visible.
Insights →Spatial — Skim Detection
FinanceOperations
Revenue assurance, mapped to the floor — Table 7 flagged as a skim hotspot and server EMP-016 at a 57% void rate / 2.7× the peer average, surfaced spatially so loss patterns are impossible to miss.
Insights →Spatial — VIP Seating
OperationsMarketing
Know your VIPs by table — 9 VIP guests on the floor tonight, Tables 3 and 9 the top-value seats, so the team can prioritise service exactly where it counts.
Insights →Crew — Time & Attendance
HROperations
Outlet-scoped punch for Amber Ash & Eatery · Dubai with geofence enforcement — "Location permission denied — clock-in may be blocked if your outlet enforces a geofence." Biometric clock-in via passkey (fingerprint / Face ID) plus optional photo evidence, with Manager override, Roster, Anomalies and Timesheets tabs alongside.
Sundae Crew →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.