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APA YANG MEMPERLAMBAT ANDA
Apa yang memperlambat manajer regional
Terlalu banyak situs, tidak cukup waktu, terlalu banyak data setelahnya.
Anda tidak bisa berada di setiap restoran sekaligus
Pada saat perubahan buruk selesai, Anda mengetahuinya dari rekap — bukan dari dasar.
Kinerja server bervariasi sebesar 30%+
Anda tahu siapa yang berkinerja terbaik dan yang lamban. Anda tidak tahu kapan harus memasangkannya.
Kebocoran bersembunyi di balik kebisingan
Kekosongan, kompensasi, diskon, cakupan berlebih — kecil per shift, mahal dalam sebulan.
Setiap situs meminta bantuan sekaligus
Tanpa visibilitas mondar-mandir, Anda melakukan triase berdasarkan insting, bukan pada lokasi mana yang sebenarnya tergelincir.
BAGAIMANA SUNDAE MEMBANTU
Bagaimana Sundae bekerja untuk manajer regional
Satu tayangan langsung setiap shift, setiap server, setiap outlet.
Pulse
Hidup mondar-mandir di seluruh wilayah
Pendapatan, cakupan, dan tenaga kerja setiap lokasi — diperbarui melalui shift. Situs yang tergelincir akan ditandai dalam ringkasan pagi Anda, bukan ulasan hari Jumat.
Pulse · Server view
Kecerdasan tingkat server
Tingkat penjualan, pergantian meja, periksa ukuran berdasarkan server. Pasangkan server Anda yang tertinggal dengan server terkuat Anda sebelum shift berakhir.
Insights · Revenue Assurance
Kebocoran terlihat di shift
Void run, comp cluster, diskon di luar pola — muncul di lokasi selagi masih ada waktu untuk berbicara dengan GM.
Sundae Intelligence
Pelatih Sundae memberikan langkah selanjutnya
Ketika sebuah situs tertinggal 14%, Coach merekomendasikan permainan tertentu — penyesuaian tenaga kerja, dorongan loyalitas, pertukaran menu — berdasarkan apa yang telah berhasil sebelumnya.
PERUBAHAN APA
Perubahan apa yang terjadi di wilayah ini
Intervensi lebih cepat, lokasi lebih tajam, lebih sedikit kejutan di hari Jumat.
Lakukan intervensi pada shift, bukan setelahnya
Lokasi yang membutuhkan Anda mengirimkan sinyal sebelum lantai mengetahuinya. Tindakan berpindah ke saluran keluar yang tepat pada waktu yang tepat.
Pelatih bukannya audit
Berhentilah menghabiskan kunjungan untuk mengejar hal-hal yang terlewatkan dalam laporan. Gunakan kunjungan ini untuk melatih tim tentang apa yang harus dilakukan selanjutnya.
Pedoman yang sama, di setiap outlet
Apa yang berhasil di Situs 4 menyebar ke Situs 7. Standar-standar di seluruh wilayah tetap ketat tanpa adanya memo.
Pulihkan kebocoran yang tidak Anda sadari
1–3% dari pendapatan biasanya tersembunyi dalam kekosongan, kompensasi, dan penggantian. Sundae memunculkannya shift demi shift.
SEE THE PRODUCT
This is what your team actually sees.
Filter by who's logging in. Every surface deep-links to the relevant product page so you can dig in.
Sundae Intelligence
OperationsFinance
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections (Delivery, Menu, Revenue, Labor). Suggested: "Banana Bread surged into top sellers yesterday — what's driving this?"
Sundae Intelligence →Pulse — Live Wallboard
OperationsMulti-location
Mallow & Mint Cafe — Actual AED 10,300 vs Target AED 28,000. "Need AED 9,133.21/hr to hit target." Gap to expected AED -14,060. 37% progress with outlet selector + Behind status indicator.
Pulse →Pulse — Portfolio Leaderboard
OperationsMulti-location
4 outlets ranked: Amber Ash & Eatery 🥇 AED 46,200 (231% vs target), Palmstone Grillhouse 🥈, Amber Glow US 🥉, Mallow & Mint Cafe (At Risk · 69% vs target). Avg vs Target 147% across the portfolio.
Pulse →Pulse — AI Coach
Operations
Shift Coach for Mallow & Mint Cafe. Today's Priorities (3): "Sales Coaching · Team — Shift is behind pace, 1.9h remaining to close the gap." "Leakage Coaching · James W. has a higher-than-average void count."
Pulse →Pulse — Leakage Detection
FinanceOperations
Voids 5 (AED 500), Comps 4 (AED 500), Refunds 1 (AED 85). Active alerts: "Elevated comp rate — Maria C. issued 4 comps in 3 hours, 2 flagged as policy violations. Immediate manager review required." + Review/Approval action buttons.
Pulse →Insights — Labor Intelligence
FinanceOperations
Module Health Score 100. LABOR COST % 25.3% (On Track), SPLH AED 713.14 (+2.5%), OVERTIME 2.0%, SCHED VARIANCE 2.7%, REV/LABOR AED 26.06, UTILIZATION 100%. Sparklines under each KPI + 9 sub-tabs including Workforce Health and No-Show Benchmark.
Insights →Intelligence — Scenario Simulator
FinanceOperations
Baseline vs Scenario cascade: 1,200 Covers @ $65 → Revenue $78,000 → Food Cost $23,400 (30%) → Labor cost $7,560 (9.7%) → EBITDA $25,040 (32.1% margin). Sliders for each driver + sensitivity analysis below.
Sundae Intelligence →Watchtower — Command Center
C-SuiteOperations
What changed outside your four walls today. A Morning Briefing with live weather (18°C, 56% humidity) over the day's signal strip — Events Today 11, Yesterday Revenue AED 15,295 (+5.3% vs target), MTD Goal 105.3% (on track). Tabs for Position, Actions (12), Signals (28) and Automations (4), auto-refreshing across competitors, events and market signals.
Watchtower →Watchtower — Competitor Intelligence
C-SuiteMarketing
Who's competing for your guests within a 5km catchment — 8 competitors tracked, Your Rank #6 of 8, Avg Competitor Rating 4.7. Price Position vs Market (above / at / below), a live Promo Radar surfacing rivals' deals (deepest cut −50%), Delivery Rank across Deliveroo / Noon / Talabat, and a Win/Loss narrative of why guests choose them.
Watchtower →Spatial — Table Performance Floor
C-SuiteOperations
Your published floor plan becomes a revenue lens — per-table revenue colour-flowing across all 22 tables (Window Booth AED 47.1K, Table 20 AED 41.7K), AED 634,652 total over 10,449 covers. Section roll-up (Indoor / Terrace / Outdoor), a server leaderboard, and payment / daypart / category mix. Click any table for its full 360° KPI fingerprint.
Insights →Spatial — Guest Sentiment Floor
C-SuiteOperations
The same floor plan, now a guest-experience lens — average rating per table (Window Booth 4.6★ down to Table 19 3.2★), 4.1★ across 515 responses, 75% positive, with the lowest-rated tables surfaced for action. Publish one floor plan; Sundae turns it into a revenue, labor and guest lens — per table.
Insights →Spatial — Live Floor
OperationsC-Suite
Live table occupancy on your floor plan — 11 of 22 tables seated, AED 3,856 open on the floor right now, refreshing every 30 seconds. See what's seated, turning, or free at a glance and act before the rush turns.
Insights →Spatial — Table Turn & Dwell
OperationsFinance
Turn rate and dwell time, table by table — 3,595 turns analysed, with fast-flipping and slow-sitting tables surfaced spatially so you can find the seats quietly costing you covers each service.
Insights →Spatial — Server-Section Optimizer
OperationsMulti-location
Balance the floor across your team — Indoor 3 / Outdoor 3 / Terrace 2 servers at a 62% balance score, with rebalancing moves suggested so no server is buried while another idles.
Insights →Spatial — Demand Forecast
OperationsC-Suite
Forward demand on the floor — 3,156 covers and AED 192K projected over the next 7 days, broken out by daypart, so you can staff and prep to the curve instead of reacting to it.
Insights →Spatial — Capacity Simulator
C-SuiteFinance
Model floor changes before you commit to them — adding 8 seats projects +AED 41.5K over 30 days, with the layout impact rendered right on the plan so the trade-off is visible.
Insights →Spatial — Skim Detection
FinanceOperations
Revenue assurance, mapped to the floor — Table 7 flagged as a skim hotspot and server EMP-016 at a 57% void rate / 2.7× the peer average, surfaced spatially so loss patterns are impossible to miss.
Insights →Spatial — VIP Seating
OperationsMarketing
Know your VIPs by table — 9 VIP guests on the floor tonight, Tables 3 and 9 the top-value seats, so the team can prioritise service exactly where it counts.
Insights →Crew — Time & Attendance
HROperations
Outlet-scoped punch for Amber Ash & Eatery · Dubai with geofence enforcement — "Location permission denied — clock-in may be blocked if your outlet enforces a geofence." Biometric clock-in via passkey (fingerprint / Face ID) plus optional photo evidence, with Manager override, Roster, Anomalies and Timesheets tabs alongside.
Sundae Crew →Screenshots represent live in-product surfaces. Click any image to enlarge. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.